Customer Care Survey
E-commerce Survey form

Agent Name*






Monthly expenses on online purchase(average): *

Do you compare the product before you buy any product?*

What do you compare while buying a product?*

Why do you choose to buy from an E-commerce platform? *

What kind of product do you look for on e-commerce platform?*

What are the difficulties in our app/website?*

Do you shop from any other online platform rather than Bizbazar?*

If yes which e-commerce site? *

How was your experience about buying a product from Bizbazar & buying product from other e-commerce platforms?
( – quality was good/bad (branded)
– service was not time/ not in time
– discount/ price
– navigation was easy or difficult
– packaging of product (sealed/ proper packing)
– product details/ information/ availability
– varieties/ color/ sizes/ design/ warranty or guarantee )*

Are you familiar with the offers of Bizbazar?*

How did you know about the offers of Bizbazar?*

Would you consider buying again from Bizbazar?*

If No?

Do you have any feedback for us (Bizbazar)?*